Privacy Policy
Last Updated: August 31, 2026
At DariaMall (“we,” “us,” “our,” or “DariaMall”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through https://dariamall.shop/ (the “Website”).
By accessing or using our Website or placing an order with DariaMall, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our Website, place an order, or contact us, we may collect the following information:
Personal Information
Depending on how you use our Website, we may collect:
-
Full name
-
Mobile or telephone number
-
Email address
-
Delivery address
-
Emirate and area
-
Billing information, where applicable
-
Order and purchase history
-
Information you provide when contacting us
-
Any other information necessary to process and fulfill your order
Order Information
When you place an order, we may collect information such as:
Cash on Delivery
DariaMall currently offers Cash on Delivery (COD) as a payment option.
If you choose COD, we may use your name, mobile number, delivery address, and order information to verify and process your order.
We may contact you through available communication channels, including email, phone, SMS, or WhatsApp where applicable, to confirm your order and coordinate delivery.
2. How We Use Your Information
We may use your personal information to:
-
Process and fulfill your orders
-
Arrange delivery of your purchases
-
Confirm Cash on Delivery orders
-
Contact you regarding your order
-
Provide customer support
-
Process returns, exchanges, and refunds
-
Respond to your questions and requests
-
Prevent fraudulent or unauthorized orders
-
Maintain transaction and business records
-
Improve our Website, products, and services
-
Analyze Website usage and customer interactions
-
Send promotional communications where permitted and where you have provided the appropriate consent
-
Comply with applicable laws and legal requirements
3. Sharing Your Information
DariaMall does not sell or rent your personal information to third parties.
We may, however, share information that is necessary to provide our services with trusted third-party service providers, including:
-
Delivery and courier companies
-
E-commerce and technology service providers
-
Website hosting providers
-
Analytics and Website performance providers
-
Payment service providers, where applicable
-
Customer support providers
-
Marketing and advertising service providers
-
Government authorities or law-enforcement agencies where required by law
For example, when you place a COD order, we may provide your name, mobile number, delivery address, and relevant order details to our delivery partner so that your order can be delivered.
We only share information reasonably necessary for the relevant business purpose.
4. Payment Information
For Cash on Delivery orders, payment is collected when your order is delivered.
If DariaMall provides online payment options in the future, payments may be processed through secure third-party payment providers.
Where third-party payment providers process your payment information, their own privacy policies and terms may also apply.
DariaMall does not intentionally store complete credit or debit card details unless specifically required and permitted for the operation of the relevant payment service.
5. Cookies and Tracking Technologies
DariaMall may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may be used to:
-
Remember your preferences
-
Keep products in your shopping cart
-
Understand how visitors use our Website
-
Improve Website functionality and performance
-
Analyze Website traffic
-
Measure advertising campaigns
-
Support relevant marketing and advertising
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some Website functionality.
6. Marketing Communications
Where permitted by applicable law and where you have provided the appropriate consent, DariaMall may use your contact information to send you information about:
-
New products
-
Special offers
-
Discounts
-
Promotions
-
Sales
-
Other DariaMall updates
You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us at:
dariamall.store@gmail.com
You may still receive essential communications relating to your orders, deliveries, returns, refunds, or customer service.
7. Data Security
DariaMall takes reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
-
Processing and fulfilling orders
-
Providing customer support
-
Maintaining transaction records
-
Handling returns and refunds
-
Resolving disputes
-
Preventing fraud
-
Meeting applicable legal, accounting, and regulatory requirements
When personal information is no longer required, we may securely delete or anonymize it where appropriate.
9. Your Privacy Rights
Subject to applicable UAE laws and regulations, you may have rights regarding your personal information, including the right to:
-
Request access to personal information we hold about you
-
Request correction of inaccurate or incomplete information
-
Request deletion of your personal information where legally permitted
-
Withdraw consent where processing is based on consent
-
Object to certain uses of your personal information
-
Request information about how your personal information is processed
To exercise your rights or ask questions about your personal information, contact us at:
dariamall.store@gmail.com
We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our Website is not intended for children under the age of 18.
We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
11. Third-Party Websites
Our Website may contain links to third-party websites, applications, or services.
DariaMall is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with your personal information.
12. International Data Transfers
Some of our service providers may process or store personal information outside the United Arab Emirates.
Where personal information is transferred outside the UAE, DariaMall will take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection requirements.
13. Changes to This Privacy Policy
DariaMall may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
DariaMall
Email: dariamall.store@gmail.com
Website: https://dariamall.shop/
