Shipping & Delivery

Last Updated: August 31, 2026

At DariaMall, we aim to make your shopping experience simple and convenient. This Shipping & Delivery Policy explains how we process and deliver orders within the United Arab Emirates.

1. Delivery Area

DariaMall currently delivers to locations within the United Arab Emirates.

Delivery availability may vary depending on the location and courier service coverage.

2. Order Processing

After you place an order, we may contact you to confirm your order, particularly when Cash on Delivery is selected.

Orders are normally processed after confirmation.

Orders may take additional time to process during weekends, public holidays, promotional campaigns, or periods of high demand.

3. Delivery Time

The estimated delivery timeframe will depend on your delivery location and the courier service used.

Delivery times provided by DariaMall are estimates and are not guaranteed delivery dates.

Unexpected delays may occur due to:

• Weather conditions

• Public holidays

• Courier delays

• Incorrect address information

• Customer unavailability

• High order volumes

• Other circumstances outside our reasonable control

4. Delivery Address

Customers are responsible for providing an accurate and complete delivery address.

Please provide:

• Full name

• Mobile number

• Emirate

• Area

• Building or villa information

• Apartment or office number, where applicable

• Any useful delivery instructions

DariaMall is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

5. Customer Availability

For COD orders, customers should be available to receive the order and make the required payment.

If the customer is unavailable, the courier may attempt delivery again according to the courier's delivery procedures.

Repeated failed delivery attempts may result in cancellation of the order.

6. Cash on Delivery

For COD orders, payment must be made to the delivery partner when the order is delivered.

The customer should pay the exact amount shown on the order whenever possible.

7. Delivery Charges

Any applicable delivery charges will be displayed or communicated before the order is finalized.

Delivery charges may vary depending on the order, location, promotional offer, or courier service.

8. Order Tracking

Where tracking information is available, DariaMall or the delivery partner may provide tracking details to the customer.

Tracking availability depends on the courier service used.

9. Failed or Refused Delivery

If a customer refuses a confirmed COD order without a valid reason, or repeatedly fails to accept deliveries, DariaMall may restrict or suspend COD availability for future orders.

If you need to cancel an order before dispatch, please contact us as soon as possible at:

dariamall.store@gmail.com

10. Contact Us

For questions regarding delivery, please contact:

DariaMall

Email: dariamall.store@gmail.com

Website: https://dariamall.shop/